If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- Do I need to print my tickets?
- Can seniors get any discounts or special fares?
- When do cheap tickets become available?
- How can I book a train ticket?
- Can I book bus tickets using your website?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Is it worth to wait and book my tickets together?
- How many passengers can I book at once?
- What travel insurance do we offer and how do I make a claim?
- Can I book ferry tickets using your website?
- Why should I book with RailClick?
- What should I do if I get the “no solution” screen?
- Can I buy a ticket for another person?
- How do I change my personal details?
- What happens if I lose my tickets?
- Which are the advantages of booking flexible tickets?
- Where is my booking confirmation email?
- How can I receive my tickets if I have entered the wrong email address?
- Which trains can I book?
- Is my booking confirmation required for travel?
- Is it worth to book my tickets separately?
- Can I book my tickets by phone?
- How can I change the language on the website?
- Can I register to book on your website?
- How will I receive my tickets?
- How do I find the best prices?
- Can we get a special price if we are a group?
- What happens if I haven’t received my tickets?
- Are my details safe?
- How do e-tickets work?
- Can I book my tickets once inside the train?