If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- How do e-tickets work?
- What travel insurance do we offer and how do I make a claim?
- Can we get a special price if we are a group?
- Can I book a seat?
- Can I book bus tickets using your website?
- Can seniors get any discounts or special fares?
- How can I change the language on the website?
- Is it worth to wait and book my tickets together?
- How do I change my personal details?
- Why should I book with RailClick?
- What happens if I lose my tickets?
- Do I need to print my tickets?
- What happens if I haven’t received my tickets?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Can I book ferry tickets using your website?
- Are my details safe?
- When do cheap tickets become available?
- Which trains can I book?
- Can I register to book on your website?
- How can I receive my tickets if I have entered the wrong email address?
- How will I receive my tickets?
- What should I do if I get the “no solution” screen?
- Can I book my tickets by phone?
- Where is my booking confirmation email?
- How many passengers can I book at once?
- How can I book a train ticket?
- Is my booking confirmation required for travel?
- Can I buy a ticket for another person?
- Which are the advantages of booking flexible tickets?
- Can I book my tickets once inside the train?
- How do I find the best prices?
- Is it worth to book my tickets separately?