- What forms of payment can I use?
- Can I get an invoice for my tickets?
- How do I find out if my booking has gone through?
- Can I get a VAT invoice?
- Why is my payment rejected?
- What can I do if I have been charged but I haven't received my tickets?
- Why do you charge a booking fee?
- How can I change the default currency?
On our website you have a default currency (euro) but whenever you want you can change it to your local currency on the top right hand side corner.
- Which system does RailClick use to prevent fraudulent use in case of theft or loss of the card?
- Why my PayPal payment is not working?
- What should I do in case the payment isn’t successful during the booking in the payment gate step?
- What should I do in case the connection is lost during the payment process?