If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- What should I do if I haven’t received my tickets in more than 24 hours?
- When do cheap tickets become available?
- How can I book a train ticket?
- How will I receive my tickets?
- Can I book a seat?
- Why should I book with RailClick?
- Can I book my tickets once inside the train?
- How can I change the language on the website?
- Do I need to print my tickets?
- Is it worth to wait and book my tickets together?
- Is my booking confirmation required for travel?
- How do e-tickets work?
- What should I do if I get the “no solution” screen?
- Which are the advantages of booking flexible tickets?
- Can I register to book on your website?
- Which trains can I book?
- Can seniors get any discounts or special fares?
- What happens if I lose my tickets?
- What happens if I haven’t received my tickets?
- Where is my booking confirmation email?
- Can I book my tickets by phone?
- What travel insurance do we offer and how do I make a claim?
- Can I book bus tickets using your website?
- How do I find the best prices?
- How do I change my personal details?
- How can I receive my tickets if I have entered the wrong email address?
- Can we get a special price if we are a group?
- How many passengers can I book at once?
- Can I book ferry tickets using your website?
- Are my details safe?
- Is it worth to book my tickets separately?
- Can I buy a ticket for another person?