Ticket changes, cancellations and refunds

• Can I change the name, passport, or ID number on my French Rails - SNCF TGV ticket?

• Will French Rails - SNCF TGV compensate me if my train is delayed?

  SNCF offers compensation for delays of more than 30 minutes as part of the Travel Guarantee (Garantie Voyage) when the delay is attributable to SNCF. All SNCF trains, including international routes, are subject to the 'Punctuality Guarantee.'

  Please visit the SNCF website for more information and to file a claim. You must enter the following details:

  • Departure and arrival stations
  • Travel dates
  • Train number (displayed in your confirmation email or on your tickets, for example, TGV 5678)
• Do I get a refund from French Rails - SNCF TGV if my train is canceled?
• How can I cancel my French Rails - SNCF TGV ticket?
• How can I change my seat reservation with French Rails - SNCF TGV?
• How can I change my French Rails - SNCF TGV ticket?
• How long does it take to receive a refund from French Rails - SNCF TGV?
• What happens if I miss my connection due to a delay with French Rails - SNCF TGV?
• What happens if I miss my French Rails - SNCF TGV train?
• What should I do if there is a strike with French Rails - SNCF TGV?