If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- How do e-tickets work?
- Can we get a special price if we are a group?
- Can seniors get any discounts or special fares?
- How can I change the language on the website?
- Is it worth to wait and book my tickets together?
- Can I book bus tickets using your website?
- When do cheap tickets become available?
- How will I receive my tickets?
- Do I need to print my tickets?
- What should I do if I get the “no solution” screen?
- What should I do if I haven’t received my tickets in more than 24 hours?
- What happens if I lose my tickets?
- Can I book my tickets once inside the train?
- Which trains can I book?
- How many passengers can I book at once?
- Which are the advantages of booking flexible tickets?
- Where is my booking confirmation email?
- How can I book a train ticket?
- What travel insurance do we offer and how do I make a claim?
- Can I register to book on your website?
- What happens if I haven’t received my tickets?
- Is it worth to book my tickets separately?
- How do I find the best prices?
- How can I receive my tickets if I have entered the wrong email address?
- Can I buy a ticket for another person?
- Why should I book with RailClick?
- Are my details safe?
- How do I change my personal details?
- Can I book my tickets by phone?
- Is my booking confirmation required for travel?
- Can I book ferry tickets using your website?